We are communicating with our Manufacturing Partners to provide our clients and international network with the most up-to-date information regarding production times and operations. See below for the latest status updates.
ADDISON COFFEE | open and operating
ALAIN SAINT-JOANIS | open and operating
ALL-CLAD | open and operating with reduced hours/staff
ANNA NEW YORK | open and operating
ARCA HORN | open and operating as of May 4th
ARTEL | open and operating
ARTERIORS | open but shipping only to locations that don't have shelter in place mandates
AUGARTEN | working remotely and only shipping on Fridays
AXIOM | open and operating
BACCARAT FRANCE | factory remains closed for production until further notice, shipping is around every 2 weeks, with the next shipment from France to the US scheduled for May 4th
BACCARAT US | warehouse is back to shipping everyday
BALDI | half-operative with people working alternatively to respect distances
BAUSCHER HEPP| open and operating
BEGG & CO | production still closed with limited shipping available on Tuesdays & Thursdays
BELTRAMI | closed until April 3rd
BENOIT AVERLY | production is closed until further notice
BERNARDAUD FRANCE | open and producing/shipping in Limoges, with commercial team working remote
BERNARDAUD US | re-opened warehouse, but only shipping on Monday, Wednesday and Friday
BERNHARDT | working remotely, warehouse closed till mandate is lifted in North Carolina
BILLERBECK | production, logistics and customer service have been adjusted, with new regulations in place until end of April 2020
BLUE PHEASANT | open and operating
BOCA TERRY | open and operating
BODRUM LINENS | open and operating
BORDALLO PINHEIRO | 50% operational and open for shipping
BOTTEGA VENETTA | open 3 days/week
BROWNE | team is working remotely, US and Canada distribution centers are open and operating
BUCCALLETI ITALY | offices and production are closed, with administration working from home
BUCCALLETI US | the warehouse and operations are closed, with customer service working from home to answer questions and process orders
C & C MILANO | delivery service will reopen starting April 20th with Customer Service and Sales Manager being operational and available
CASAROVEA | offices and looms at Parotex resumed activities as of Monday May 4th, lead times may exceed the average 4 to 5 weeks
CAVERSWALL CHINA | continuing to produce with limited operations
CHAMBLY | BLACHERE | factory is shut down until May 11th with customer service working remotely
CHILEWICH | open and operating
CHRISTOFLE | warehouse and distribution center in France is open and processing orders for in stock items - expect shipping delays, factory in France is closed until April 17th, New York office staff is working remotely
COMPANION GROUP | closed indefinitely
CORAL & TUSK | Brooklyn, NY office is working from home, fulfillment office in Wyoming remains fully operational for the time being
CRISTAL ET BRONZE | the workshop is partially open as of April 6th, and production has started with a skeleton staff
CROWN BRANDS | open and operating
CUISINART | open and operating
CUMBRIA CRYSTAL | factory is closed until further notice
CURREY & CO | open and operating
DARTINGTON CRYSTAL | not running on factory level, dispatching current available stock on proforma basis
DAUM | factories in France are closed with plans to reopen at the beginning of May, but they are still able to ship product in the US
DIBBERN | open and operating
DOWNLITE | stocked and shipping
DOWNTOWN COMPANY | staff is working remotely, but they are still shipping product
EME | factory is open and operating as of May 4th
EPICUREAN | closed indefinitely
ERCUIS | Ercuis and Raynaud factories will restart on May 4th but Ercuis’ logistics and shipping will restart on April 20th, sales administration continues to work from home and will progressively come back to the office starting May 4th
EVITAVONNI | working remotely and operating as normal
FEDEX | open and operating as local conditions and restrictions allow, temporary surcharge on international express shipments
FORGE DE LAGUIOLE | the factory is currently closed due to French government restrictions, however in stock items are shipping from the warehouse once a week
FORTESSA | open and operating
FRETTE | head office is working from remotely, warehouse and logistics are open, production is closed
FURSTENBERG | following the guidelines and recommendations from German authorities, employees are working from home where possible
GIOBAGNARA | production effectively restarted Tuesday 28th April with a fuller operation in place by Monday 4th May for all GioBagnara brands - Stephane Parmentier, Pigment France, Rabitti and RUDI
GREGGIO | full production started again on May 4th
GRIFFE | been on governmental lock down since March 23rd, their operational status will be reviewed after April 12th
HARBOR LINEN | remote staff with reduced warehouse orders
HAVILAND | factories in France are closed with plans to reopen at the beginning of May, but they are still able to ship product in the US
HEIRLOOMS | open and operating
HEPP | open and operating
HEREND PORCELAIN | open and operating
HEREND US | open and operating
HERING BERLIN | currently open and operating, continuing to produce as long as Germany allows, lead times may be extended
HERMES PARIS | workshops have reopened, containment ends on May 11th, but in the meantime all regulations and safety standards have been taken to resume activity in safety.
HERMES USA | warehouse and operations are closed with customer service working remotely to process orders
HIBISCUS LINENS | stocked and shipping
HUBBERTON FORGE | open and operating
HUNTER AMENITIES | still open, but working with a skeleton crew
ILLY | open and operating
IMPERIAL | factory still open and operative with alternative shipping options available.
JL COQUET | factory is partially open with a skeleton staff
JOHN JENKINS/WILLIAM YEOWARD | operating with a limited number of staff
JOHN RITZENHALER | open and operating with reduced staff/hours
JURA | open with limited hours, drop shipping is closed
KASSATEX | open and operating
KELLY WEARSTLER | closed until April 30th
KIM SEYBERT | open and operating as local conditions and restrictions allow
KRAVET | showrooms are closed per local conditions, warehouse is operating
KRUPS | open and operating with reduced staff/hours
LABRAZEL | open and operating
LALIQUE EUROPE | factory is currently closed with have a skeleton maintenance and shipping team allowing stock items to leave the factory. There is now a small team in production manufacturing the newly launched Botanica range.
LALIQUE NORTH AMERICA | open and operating
LEXINGTON FURNITURE | working remotely, warehouse shipping to locations where there's no shelter in place mandate
LIFETIME BRANDS/RABBIT | open and operating with reduced staff/hours
LINLEY | warehouse and workshops are open and operating, showroom is closed
L'OBJET | all orders will be processed and shipped with a 3-4 day delay
L'OCCITANE | open and operating
LUCARIS | open and operating
LUIGI BORMIOLI | open and operating
LUIZ | remains open and has adapted 2 shifts so all employees can work in safe conditions
MADE GOODS | staff working remotely
MARIE DAAGE | moved the office to the country and painters are still working so production is ongoing
MARINE LEATHER | suspended operations to produce respirators and other medical items
MARIO LUCA GIUSTI | the office and warehouse in Italy are open and shipping in stock product
MASCIONI | stocked and shipping
MATOUK | operating and shipping orders as normal, with increased employee safety measures in place
MEPRA | factory is open and operating as of May 4th
MIELE | working remotely
MOLTON BROWN | open and operating
MONASTERY HILL BINDERY | open and operating
MOSER USA | operating on a reduced work schedule
NESTLE | open and operating
NOEL LINGE DE MAISON | store is closed, admin team is working from home, production is reduced and stock levels are very low
NOIR | working remotely, warehouse closed till mandate in California is lifted
NORITAKE | open and operating
NORPRO | customer service is still accepting and processing orders, but unable to ship anything until the Washington Stay at Home mandate is lifted
ODIOT | showroom and workshop closed
OGGI | open and operating
OLIVERI HOME | open and operating as of May 4th
ORREFORS | open and operating
OYUNA | open and operating
PADERNO | running a limited warehouse staff in compliance with the local guidelines
PEACOCK ALLEY | stocked and shipping
PICKARD | closed until May 31st due to state mandate, with hopes of re-opening sooner. Cannot process orders or quote requests until re-opened, but they can ship limited available stock.
PIGEON & POODLE | open and operating
PROGRESSIVE | open and operating with reduced hours/staff
PUIFORCAT FRANCE | workshops and shipments reopened on April 15th. Containment ends on May 11th, but in the meantime all regulations and safety standards have been taken to resume safe activity.
PUIFORCAT USA | warehouse and operations are closed with customer service working remotely to process orders
RAK PORCELAIN | open and operating
RAYNAUD | Ercuis and Raynaud factories will restart on May 4th but Ercuis’ logistics and shipping will restart on April 20th, sales administration continues to work from home and will progressively come back to the office starting May 4th
RICHARD BRENDON | open and operating
RICHARD GINORI | factory is open and operating as of May 3rd with a scaled increase in production capacity over the forthcoming weeks
RIEDEL | stocked and shipping
RIVOLTA CARMIGNANI | open and operating as of May 4th
ROBBE & BERKING | currently everything proceeds as normal, the workforce is being very carefully managed to ensure all orders are fulfilled as expediently as possible
ROGASKA | open and operating
ROSENTHAL | running a limited warehouse staff in compliance with the local guidelines
ROSLE | open and operating
ROWENTA | open and operating with reduced hours/staff
ROYAL CROWN DERBY | open and operating
ROYAL DAULTON | manufacturing and distribution are open and operating, with sales, service and office employees working remotely
SAMBONET | running a limited warehouse staff in compliance with the local guidelines
SAINT-LOUIS FRANCE | warehouse is open as of Wednesday April 15th, but lead times will be extended by at least 4 weeks
SAINT-LOUIS USA | warehouse and operations are closed with customer service working remotely to process orders
SCHOTTS ZWIESEL | currently open and operating, starting maintenance work in April that was scheduled for summer on the production lines
SERENA & LILY | open and operating
SFERRA | warehouse is stocked and shipping
SILVER LINING | open and operating
SOCIETY LIMONTA | production, offices and warehouse are open as of April 20th
SONJA QUANDT | open and operating with limited capacity
SQUARE FEATHERS | open and operating as local conditions and restrictions allow
STANDARD TEXTILE | stocked and shipping
STANLEY FURNITURE | working remotely, warehouse operating
STARBUCKS | open and operating
STEELITE USA | closed indefinitely, however can process and ship samples if necessary and accept orders as well as shipping some
STYLES | still shipping what they have in stock, but delays in manufacturing
SURYA | working remotely, warehouse operating
TAFELSTERN | open and operating
TEN STRAWBERRY STREET | offices and warehouse are closed until further notice
THERESIENTHAL | open and operating
THERMOSERV | warehouse is partially shut down until April 6th
TOSCANINI | closed until April 6th
T-Y GROUP | remote staff with reduced warehouse orders
UPS | open and operating
VARGA CRYSTAL | open and operating
VENINI | factory and warehouse are open and orders can ship as of May 4th
VETRERIE DI EMPOLI | closed until May 4th
VIA MOTIF | open and operating
VIETRI | open and operating, stocked and shipping
VILLEROY AND BOCH | open and operating
VISTA ALEGRE | 50% operational and open for shipping
WATERFORD | manufacturing and distribution are open and operating, with sales, service and office employees working remotely
WEDGWOOD | manufacturing and distribution are open and operating, with sales, service and office employees working remotely
WESETA SWITZERLAND | production is currently closed, however if they have stock they are still able to ship to customers
WILLIAM EDWARDS | temporarily closed
WMF | open and operating
YVES DELORME | France and USA warehouse are open and operating with reduced staff
ZANETTO | production will restart on Monday May 4th; the lead time will be extended by 5 weeks for orders in progress and all new orders will be accompanied by a lead time as usual
ZODIAC | stocked and shipping with reduced hours and capacity
ZWILLING J.A. HENCKELS | open and operating
ZYLISS | staff is working remotely, warehouse is open and operating
Our team is prepared to assist with any inquiries or requests. Contact us for more information.
US +1 972 478 5991
UK +44 (0)2038 853 004
inquiries@dahlgrenduck.com