COVID-19 Updates

We are communicating with our Manufacturing Partners to provide our clients and international network with the most up-to-date information regarding production times and operations. See below for the latest status updates.

Stay Safe. Stay Home. Stay Well.

Learn how Dahlgren Duck plans to prepare and support during these unprecedented times. Or click below for quick access to the latest updates from our Manufacturing Partners.

MANUFACTURING PARTNER UPDATES

Status of Manufacturing Partners

LAST UPDATED MAY 21, 2020 @ 9:30 am MST

ADDISON COFFEE | open and operating

ALAIN SAINT-JOANIS | open and operating

ALL-CLAD
| open and operating with reduced hours/staff

ANNA NEW YORK | open and operating

ARCA HORN | open and operating as of May 4th

ARTEL | open and operating

ARTERIORS | open but shipping only to locations that don't have shelter in place mandates

AUGARTEN | working remotely and only shipping on Fridays

AXIOM | open and operating

BACCARAT FRANCE
| factory remains closed for production until further notice, shipping is around every 2 weeks, with the next shipment from France to the US scheduled for May 4th

BACCARAT US | warehouse is back to shipping everyday

BALDI | half-operative with people working alternatively to respect distances

BAUSCHER HEPP| open and operating

BEGG & CO | production still closed with limited shipping available on Tuesdays & Thursdays

BELTRAMI | closed until April 3rd

BENOIT AVERLY | production is closed until further notice

BERNARDAUD FRANCE | open and producing/shipping in Limoges, with commercial team working remote

BERNARDAUD US | re-opened warehouse, but only shipping on Monday, Wednesday and Friday

BERNHARDT | working remotely, warehouse closed till mandate is lifted in North Carolina

BILLERBECK | production, logistics and customer service have been adjusted, with new regulations in place until end of April 2020

BLUE PHEASANT | open and operating

BOCA TERRY | open and operating

BODRUM LINENS | open and operating

BORDALLO PINHEIRO
| 50% operational and open for shipping

BOTTEGA VENETTA | open 3 days/week

BROWNE | team is working remotely, US and Canada distribution centers are open and operating

BUCCALLETI ITALY | offices and production are closed, with administration working from home

BUCCALLETI US | the warehouse and operations are closed, with customer service working from home to answer questions and process orders

C & C MILANO | delivery service will reopen starting April 20th with Customer Service and Sales Manager being operational and available

CASAROVEA | offices and looms at Parotex resumed activities as of Monday May 4th, lead times may exceed the average 4 to 5 weeks

CAVERSWALL CHINA | continuing to produce with limited operations

CHAMBLY | BLACHERE | factory is shut down until May 11th with customer service working remotely

CHILEWICH | open and operating

CHRISTOFLE | warehouse and distribution center in France is open and processing orders for in stock items - expect shipping delays, factory in France is closed until April 17th, New York office staff is working remotely

COMPANION GROUP
| closed indefinitely

CORAL & TUSK | Brooklyn, NY office is working from home, fulfillment office in Wyoming remains fully operational for the time being

CRISTAL ET BRONZE | the workshop is partially open as of April 6th, and production has started with a skeleton staff

CROWN BRANDS | open and operating

CUISINART | open and operating

CUMBRIA CRYSTAL | factory is closed until further notice

CURREY & CO | open and operating

DARTINGTON CRYSTAL
| not running on factory level, dispatching current available stock on proforma basis

DAUM | factories in France are closed with plans to reopen at the beginning of May, but they are still able to ship product in the US

DIBBERN | open and operating

DOWNLITE | stocked and shipping

DOWNTOWN COMPANY | staff is working remotely, but they are still shipping product

EME | factory is open and operating as of May 4th

EPICUREAN | closed indefinitely

ERCUIS | Ercuis and Raynaud factories will restart on May 4th but Ercuis’ logistics and shipping  will restart on April 20th, sales administration continues to work from home and will progressively come back to the office starting May 4th

EVITAVONNI | working remotely and operating as normal

FEDEX | open and operating as local conditions and restrictions allow, temporary surcharge on international express shipments

FORGE DE LAGUIOLE | the factory is currently closed due to French government restrictions, however in stock items are shipping from the warehouse once a week

FORTESSA | open and operating

FRETTE | head office is working from remotely, warehouse and logistics are open, production is closed

FURSTENBERG | following the guidelines and recommendations from German authorities, employees are working from home where possible

GIOBAGNARA | production effectively restarted Tuesday 28th April with a fuller operation in place by Monday 4th May for all GioBagnara brands -  Stephane Parmentier, Pigment France, Rabitti and RUDI

GREGGIO | full production started again on May 4th

GRIFFE | been on governmental lock down since March 23rd, their operational status will be reviewed after April 12th

HARBOR LINEN | remote staff with reduced warehouse orders

HAVILAND |  factories in France are closed with plans to reopen at the beginning of May, but they are still able to ship product in the US

HEIRLOOMS | open and operating

HEPP | open and operating

HEREND PORCELAIN
| open and operating

HEREND US | open and operating

HERING BERLIN | currently open and operating, continuing to produce as long as Germany allows, lead times may be extended

HERMES PARIS | workshops have reopened, containment ends on May 11th, but in the meantime all regulations and safety standards have been taken to resume activity in safety.

HERMES USA | warehouse and operations are closed with customer service working remotely to process orders

HIBISCUS LINENS | stocked and shipping

HUBBERTON FORGE | open and operating

HUNTER AMENITIES | still open, but working with a skeleton crew

ILLY | open and operating

IMPERIAL | factory still open and operative with alternative shipping options available.

JL COQUET | factory is partially open with a skeleton staff

JOHN JENKINS/WILLIAM YEOWARD | operating with a limited number of staff

JOHN RITZENHALER | open and operating with reduced staff/hours

JURA | open with limited hours, drop shipping is closed

KASSATEX | open and operating

KELLY WEARSTLER
| closed until April 30th

KIM SEYBERT | open and operating as local conditions and restrictions allow

KRAVET | showrooms are closed per local conditions, warehouse is operating

KRUPS | open and operating with reduced staff/hours

LABRAZEL | open and operating

LALIQUE EUROPE | factory is currently closed with have a skeleton maintenance and shipping team allowing stock items to leave the factory. There is now a small team in production manufacturing the newly launched Botanica range.

LALIQUE NORTH AMERICA | open and operating

LEXINGTON FURNITURE | working remotely, warehouse shipping to locations where there's no shelter in place mandate

LIFETIME BRANDS/RABBIT | open and operating with reduced staff/hours

LINLEY | warehouse and workshops are open and operating, showroom is closed

L'OBJET | all orders will be processed and shipped with a 3-4 day delay

L'OCCITANE | open and operating

LUCARIS | open and operating

LUIGI BORMIOLI | open and operating

LUIZ | remains open and has adapted 2 shifts so all employees can work in safe conditions

MADE GOODS | staff working remotely

MARIE DAAGE | moved the office to the country and painters are still working so production is ongoing

MARINE LEATHER | suspended operations to produce respirators and other medical items

MARIO LUCA GIUSTI | the office and warehouse in Italy are open and shipping in stock product

MASCIONI | stocked and shipping

MATOUK | operating and shipping orders as normal, with increased employee safety measures in place

MEPRA | factory is open and operating as of May 4th

MIELE | working remotely

MOLTON BROWN | open and operating

MONASTERY HILL BINDERY | open and operating

MOSER USA | operating on a reduced work schedule

NESTLE | open and operating

NOEL LINGE DE MAISON
| store is closed, admin team is working from home, production is reduced and stock levels are very low

NOIR | working remotely, warehouse closed till mandate in California is lifted

NORITAKE | open and operating

NORPRO | customer service is still accepting and processing orders, but unable to ship anything until the Washington Stay at Home mandate is lifted

ODIOT | showroom and workshop closed

OGGI | open and operating

OLIVERI HOME | open and operating as of May 4th

ORREFORS | open and operating

OYUNA | open and operating

PADERNO | running a limited warehouse staff in compliance with the local guidelines

PEACOCK ALLEY | stocked and shipping

PICKARD | closed until May 31st due to state mandate, with hopes of re-opening sooner. Cannot process orders or quote requests until re-opened, but they can ship limited available stock.

PIGEON & POODLE | open and operating

PROGRESSIVE | open and operating with reduced hours/staff

PUIFORCAT FRANCE | workshops and shipments reopened on April 15th.  Containment ends on May 11th, but in the meantime all regulations and safety standards have been taken to resume safe activity.

PUIFORCAT USA | warehouse and operations are closed with customer service working remotely to process orders

RAK PORCELAIN
| open and operating

RAYNAUD |  Ercuis and Raynaud factories will restart on May 4th but Ercuis’ logistics and shipping  will restart on April 20th, sales administration continues to work from home and will progressively come back to the office starting May 4th

RICHARD BRENDON | open and operating

RICHARD GINORI | factory is open and operating as of May 3rd with a scaled increase in production capacity over the forthcoming weeks

RIEDEL | stocked and shipping

RIVOLTA CARMIGNANI | open and operating as of May 4th

ROBBE & BERKING | currently everything proceeds as normal, the workforce is being very carefully managed to ensure all orders are fulfilled as expediently as possible

ROGASKA | open and operating

ROSENTHAL | running a limited warehouse staff in compliance with the local guidelines

ROSLE | open and operating

ROWENTA | open and operating with reduced hours/staff

ROYAL CROWN DERBY | open and operating

ROYAL DAULTON | manufacturing and distribution are open and operating, with sales, service and office employees working remotely

SAMBONET | running a limited warehouse staff in compliance with the local guidelines

SAINT-LOUIS FRANCE | warehouse is open as of Wednesday April 15th, but lead times will be extended by at least 4 weeks

SAINT-LOUIS USA | warehouse and operations are closed with customer service working remotely to process orders

SCHOTTS ZWIESEL
| currently open and operating, starting maintenance work in April that was scheduled for summer on the production lines

SERENA & LILY | open and operating

SFERRA | warehouse is stocked and shipping

SILVER LINING | open and operating

SOCIETY LIMONTA | production, offices and warehouse are open as of April 20th

SONJA QUANDT | open and operating with limited capacity

SQUARE FEATHERS | open and operating as local conditions and restrictions allow

STANDARD TEXTILE | stocked and shipping

STANLEY FURNITURE | working remotely, warehouse operating

STARBUCKS | open and operating

STEELITE USA | closed indefinitely, however can process and ship samples if necessary and accept orders as well as shipping some

STYLES | still shipping what they have in stock, but delays in manufacturing

SURYA | working remotely, warehouse operating

TAFELSTERN | open and operating

TEN STRAWBERRY STREET | offices and warehouse are closed until further notice

THERESIENTHAL | open and operating

THERMOSERV | warehouse is partially shut down until April 6th

TOSCANINI | closed until April 6th

T-Y GROUP | remote staff with reduced warehouse orders

UPS | open and operating

VARGA CRYSTAL | open and operating

VENINI | factory and warehouse are open and orders can ship as of May 4th

VETRERIE DI EMPOLI | closed until May 4th

VIA MOTIF | open and operating

VIETRI | open and operating, stocked and shipping

VILLEROY AND BOCH | open and operating

VISTA ALEGRE | 50% operational and open for shipping

WATERFORD | manufacturing and distribution are open and operating, with sales, service and office employees working remotely

WEDGWOOD | manufacturing and distribution are open and operating, with sales, service and office employees working remotely

WESETA SWITZERLAND
| production is currently closed, however if they have stock they are still able to ship to customers

WILLIAM EDWARDS | temporarily closed

WMF | open and operating

YVES DELORME | France and USA warehouse are open and operating with reduced staff

ZANETTO | production will restart on Monday May 4th; the lead time will be extended by 5 weeks for orders in progress and all new orders will be accompanied by a lead time as usual

ZODIAC | stocked and shipping with reduced hours and capacity

ZWILLING J.A. HENCKELS | open and operating

ZYLISS | staff is working remotely, warehouse is open and operating

Questions or Concerns?

Our team is prepared to assist with any inquiries or requests. Contact us for more information.
US +1 972 478 5991
UK +44 (0)2038 853 004
inquiries@dahlgrenduck.com

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