Frequently Asked Questions


Do custom dinner services always involve large quantities?

We can provide a minimum of only 18 place settings of custom or semi-custom.

Do production lead times vary depending upon the complexity of the project?
For retail products, we can ship directly from the warehouse, delivered within a week from the date of purchase. For semi-custom services, 90 days, and for total custom, up to 6 months.

Why should I use Dahlgren Duck for my tabletop requirements?
Since 1983, Dahlgren Duck has been privileged to represent many of the finest craftsmen in the world. We understand competitive pricing, quality and on time delivery. We are known for our excellent service.

Why are there not more companies like Dahlgren Duck?

We fulfill a marketing niche that has been overlooked by retailers and manufacturers. There are several companies that can produce only one semi-custom product (i.e. china). We have the ability to create many semi-custom and fully customized items which include china, crystal, silver, linens, holloware, etc.

What steps must take place to start a custom project?
The critical areas we must know in order to get started are: 1) An equipment list and product itemization, 2) An idea of the pieces you are interested in, 3) A budget range of what you are willing to spend on your service, and 4) A design concept that you foresee for the project.

Who should have a custom dinner service?
Custom dinner services are created for clients who want to use their environments of yachts, airplanes and residences and want something more than what is standard, retail off-the-shelf products. They are interested in making either a design statement in the environment chosen or a personal statement to their guests that will use these goods.

Who buys custom dinner services?
Custom dinner services have been created since the 1700's for heads of state throughout the world down to people today that want a simple monogrammed service for a buffet in their home. It's people who want to distinguish themselves differently from themselves or make a design statement.